| dc.description.abstract | Conflict is an event that can not be avoided and occurs both
within the scope of individuals and between humans. The high
level of service users naturally raises many problems in the
nursing profession. Therefore conflicts need to be managed
posituvely so as to produce a good impact on the development
of individuals and organization. The purpose of this study was
to determine the conflict resolution style that is generally
chosen by thenurse in hospital. The article search was
conducted in nine database journals, namely Sinta, DOAJ,
One Search, Goggle Scholar, Portal Garuda, Wiley, PubMed,
SciHub, and Researchgate.The keywords used are “conflict
management”, “hospital”, and “Nurse Executive”. From 652
journals were obtained which were then filtered to select 10
journals relevant to this purpose. The results of thhis study
indicate that from 10 journals there are 5 conflict management
styles is integrating style, avoiding style, accommodating
style, collaborating style, and compromising style. It was
tound that the choice of executive nurses in managing conflict
was more using avoiding style (40%). There results give an
idea if in hospital minimal occurrence of conflict or even if a
conflict occurs is only a trival problem. Selection of conflict
management style is varies depending on the small great
conflict and depend on the current situation. Nurses must be
able to develop a conflict management style that is suitable in
dealing with conflict. | en_US |
