The implementation of effective communication principles in the tuberculosis cadre re-training activity

Abstract

Effective communication is one of the abilities that must be possessed by TB cadres (tuberculosis) in carrying out their duties. This ability must always be honed so that we need a form of re- training to improve communication skills in providing counseling and training in the community. This research aims to measure the effective communication skills of TB cadres (tuberculosis) in the Training Activity which is carried out for 4 days. The method used in this research is descriptive. Retrieval of data with an observation sheet in the form of a checklist designed according to seven components in effective communication. The population was all TB cadres who participated in the Re training and a sample of 27 cadres. The results showed 59.3% had effective communication skills. Based on the criteria of effective communication on the criteria of the suitability of messages with of respondents, the use of communion channels, empathy is above 81.5%, while the components of message clarity, completeness of planning and organizing messages, feedback and understanding of messages as well as the contents e still not enough. The results of this research are very useful as a basis for determining the follow up of cadre re training so that cadres will be more trustworthy and able to improve their abilities in carrying out their duties.